Privacy Policy

Farways Seeds ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at farwaysseeds.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit a contact form enquiry
• Submit a product enquiry
• Sign up for our training programmes
• Subscribe to our communications

The personal information we may collect includes:

• Your name
• Email address
• Phone number
• Company or farm name
• Location or region
• Any additional information you choose to provide in message fields

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Provide information about our products and services
• Process training programme registrations
• Send you relevant agricultural information and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate our website:

• Email delivery: We use a third-party email service to process form submissions and deliver emails to our team.
• Google Ads: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This may involve cookies being placed on your device by Google.
• Hosting: Our website is hosted on a third-party platform that may collect standard server logs including IP addresses, browser type, and pages visited.

4. Cookies

Our website may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your experience. Google Ads may place cookies on your device for conversion tracking and remarketing purposes. You can control cookies through your browser settings, though disabling them may affect some website functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: grow@farwaysseeds.com

You can also reach us through our contact page.